Team Lead of Account Product Processing (Maternity cover)

Team Lead of Account Product Processing (Maternity cover)

  • Job type: Permanent, Full-time
  • Vietą Vilnius
  • Application deadline: 02/06/2020


Luminor Group

Luminor is a contemporary, new-generation bank and financial services provider in Estonia, Latvia and Lithuania with a local understanding of its home markets and customer needs. Built on the extensive experience of the two leading Nordic banks and a corporate partnership with a global investment firm - Blackstone, Luminor is the third-largest financial services provider in the Baltic region. With its customer base of 1.3 million clients and its team of over 2500 professionals, Luminor aims to become a leading financial services provider for Baltic businesses and entrepreneurial people.

Join us and become our newest team member making the change and advancing the world of banking!

Make the change as a Team Lead of Account Product Processing

The Account Product Processing Team Lead will be responsible for the high quality and efficient execution of back-office processes that are related to account product processing where focus is on back-office process simplification, digitalization and automation


  • Lead the team, ensuring high employee, stakeholder and customer satisfaction;
  • Ensures smooth execution defined services with high quality and efficiency in accordance to SLA across functional areas;
  • Executes process confirmation, pro-actively identifies process improvement possibilities and drive development initiatives, leading to best in class operational excellence;
  • Ensures risk management within responsible area, while maximizing value generated to the customers;
  • Takes active role in continues improvement of end-to-end processes and relevant systems in respective functional area, participate in projects as counterparty both locally and on Baltic level;
  • Represent functional area and take active part in relevant meetings, communicate with customers, other stakeholders when needed;
  • Organize, engage and motivate employees through building the strong team, coaching and holding direct reports accountable and developing talent in the team.

Skills and Experience:

  • Bank product area knowledge;
  • People management and development skills;
  • Process management knowledge and skills;
  • Business acumen and customer orientation;
  • Systemic thinking;
  • Good communication skills;
  • Time and resource planning skills;
  • Higher education in Economics, Finance, Mathematics, Accounting, IT , Management or others;
  • Advanced English: fluent in any spoken and written communication within the range of own personal and professional experience.

Why Luminor? What we can offer you:

  • Dynamic and International working environment that is filled with interesting challenges and opportunities as we build and innovate a new bank together;
  • Varied opportunities to support your professional and personal development and growth;
  • A competitive benefits package in addition to your salary;
  • An additional benefits package for employees after 1 year in the company, which includes additional days of vacation;
  • A collaborative and supportive team where you can create and implement ideas;
  • A salary range for this position starting from 2500 EUR (Gross*), which is to be determined depending on the level of experience and competencies of the selected candidate;

 In case of questions please feel free to contact the hiring manager: or our people partner:

Please be informed that only suitable candidates will be contacted.