Team Lead in Customer Services Luminor Leasing UAB

Join expanding Pan-Baltic team in Luminor!

Team Lead in Customer Services Luminor Leasing UAB

  • Job type: Permanent, Full-time
  • Vietą Vilnius
  • Application deadline:

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Your key responsibilities will be:

  • To help customer service team with daily issues efficiently
  • Co-operation with a direct manager in the implementation of the tasks assigned by him
  • Lead in projects by taking initiative to achieve best results for the company
  • Maintain a unified maintenance of the Baltic culture in the processes
  • Ensure that all compliance requirements in unit are followed properly
  • Keeping Customer Service unit highly operational, efficient and compliant by providing excellent level services to customers and cooperation partners
  • Communicate and evaluate performance results leading to clear actionable decisions
  • Organize, engage and motivate employees within your area of responsibility through building the strong team
  • Close collaboration with other departments, focus on daily issues by achieving best results for the customers

We expect from you:

  • University, College degree in business, finance or banking (can be in acquiring)
  • Very good English in speaking and written mainly work will be in EN
  • Orientation to details and end result
  • Good communication and relationship building skills
  • Able to handle several tasks at the same time
  • That you are positive and communicable and you have quite good understanding about leasing products
  • Proactive work approach and fast learning ability
  • Friendly, collaborative attitude