Retail Banking

Build your new favourite bank in a modern and rewarding setting.

Luminor is not just a bank – it is a place where one can grow as a personality. The organization not only offers excellent working conditions but also motivational rewards. I'm proud to be part of Luminor.

Zanis Burcevs
Customer Solutions Consultant

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What We Do

Everyday we provide financial services to our customer, consult on financial management questions, discuss topics related to savings and loans. Our team is constantly improving customer services by developing and maintaining various processes such as communication, marketing campaigns etc. Retail Banking teams play a crucial function for a bank, working with high risk clients and making sure that clients KYC data is always up to date. By doing this Retail Banking contributes to one of Luminor Bank goals: to maintain low risk clients and ensure legislation is being followed.

Retail Banking division subsist of quite a few teams that together supports and contributes to Luminor across the Baltics.
- Sales Planning & Campaigns Department
- Customer Service Centres Department
- Remote Department
and more

The Luminor attitude:

Curiosity

Without curiosity, Luminor would not exist. Nobody has yet seen the future, but we have imagined it already.

Collaboration

Without collaboration, there’s no point to make a company—we could all be consultants.

Focus

Without focus, we waste time and resources. At Luminor it means that we will delay the future (not acceptable).

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